There are many air conditioning installation and repair services in Knoxville alone, let alone Tennessee. Choosing a company can be difficult especially because they all basically provide the same general services, including installation of the unit, any ductwork, and any electrical wires. General maintenance is recommended and provided, too, to increase the longevity of these expensive units. To maintain them, professionals check the refrigerant charge reading, test the air flow, lubricate any moving parts, check the fan motors and belts, and check all electrical wiring. Owners can help maintain their units as well by changing the filter and keeping the outside free of any dust and debris.
Though the services may be similar or exact, the quality is not always the same. For Excellent AC Service in Knoxville, find a business that meets one’s needs with prompt professionalism. Residential services often include repair, maintenance, and replacement, if necessary. Some businesses, like Rocky Top Air, have a lifetime guarantee on equipment and service. Angie’s List awarded this company with the Super Service badge in 2011. Not only does Rock Top Air provide excellent AC service in Knoxville, they reward repeat customers. For example, there is the Rocky Top Club, the Flat Rate Pricing, and the Red Carpet Service. Rocky Top Club members receive several years of continued system service because the company will inspect all cooling coils, drains, components, pilot operation, and safety controls.
The benefits of this club include priority status as a customer, a 15 percent discount on the parts and labor for a repair, extended appointment times to satisfy busy customers, North American Technician Excellence (NATE) certified employees, and a discounted diagnostics fee. Flat Rate Pricing reduces the chance of a technician working slowly to earn more. Plus, this pricing ensures that technicians do not feel rushed to complete the job, which reduces and virtually eliminates any mistakes made. Every customer receives a Red Carpet Experience where he or she is treated well by a prompt and well-stocked technician that keeps the owner up to date on the equipment, any problems, and any suggested recommendations to ensure optimum efficiency of the system.
