You’re in the office and the phone rings. What do you do? Do you know who is on the other end of the phone? If it’s a client, are you prepared with the information he will ask for? Do you know the status of the client’s project? Can you quickly pull together a team meeting for the client, even if part of your team is on the other side of the world? Through business telephone systems in Birmingham, AL, you have the power to do all of the things requested above smoothly.
Old Business Practices Replaced with New Technology
Long gone are the days of the phone ringing and you haven’t a clue who is on the other end of the line. Also gone is the stuttering and stammering while you flip through phone log books to find out when the client last called and who they spoke to or if someone responded to the phone message the client left requesting a call back. Jumping on every lead and not letting any fall through the cracks is part of the power of new business telephone systems technology.
Ring Your Bell
With specialized ring features, you can do things like set a variety of phones to ring simultaneously, which allows whoever is available to answer the call. No more endless rings or transfers from the receptionist to find an available sales person. Extension routing allows calls to a single number to be transferred to any extension. Also, Round Robin features can make sure the playing field for your sales team is divided evenly. Routing to another number after hours should be a breeze. Now, you can route calls to a cell phone for the sales person on duty for the evening or send calls to a call center.