An obnoxious and unnecessary problem plaguing many businesses today is outrageous employee behavior. This is dangerous because of the time wasted on personal issues during the workday but also because it can lead to lawsuits for your company. Get a handle on problem workers through increased communication.
A Product of Bad Management Techniques
Horrible employee behavior often boils down to poor management. Supervisors with nice-guy attitudes often avoid rudeness, nastiness and laziness in the workplace to avoid confrontations. This creates friction among workers and causes a decline in productivity and an increase in mistakes.
The biggest shame is many times a bad employee started out as a regular person. One bad day went ignored and more followed. Soon, this employee began coming to work with a bad attitude and feeling safe in doing whatever he wanted.
Employees need boundaries. The worst managers are afraid to establish guidelines for behavior. Many don’t want to hurt anyone’s feelings, but others want to be everyone’s friend. It’s these personable managers who need more performance feedback training than anyone. Even managers who treat workers too harshly keep more control over staff than someone who ignores everything.
The Good, the Bad and the Ugly
You don’t have to sacrifice workers with bad employee behavior to see improvement. In fact, with a little training, you can learn techniques for giving feedback that can turn this kind of situation around. As respect for management is established, employee behavior falls in line. The company doesn’t lose a trained worker, and the management team feels stronger than ever.
During business operations, there are many things that need to be addressed. How someone does his job and interacts with others, as well as changing procedures and responsibilities, has to be shared efficiently for the benefit of the company. Depending upon the manager in question, these conversations may prove to be major obstacles. Feedback coaching gives your management team the skills they need to handle the best and the worst topics with consideration.
However, this takes being willing to share all kinds of feedback with workers. Only talking about mistakes keeps people focused on the negative and keeps morale low. Only addressing the positive leads to horrible employee behavior, and avoiding crises leaves workers feeling vulnerable when they need support the most. Effective feedback training teaches your management team the skills to address a variety of situations. The quality of your workplace, along with performance and profits, improve in the process.
