Sometimes, a bad day can be made even worse if you’re headed home and suddenly your car breaks down. Maybe it’s a flat tire, an overheated engine, or you simply ran out of gas. If you’re in a rush or out of ideas on how to get the car moving again, it’s time to call a towing service. But which one do you choose when there are ten in your smartphone’s search engine? The following guide will help you know exactly what to look for in a roadside assistance company.
Locally Owned
A locally owned company is a good bet when you’re looking for personalized customer service. Large corporate towing Denver area companies make tons of service calls every day, which may cut down on their ability to treat you as an individual. Smaller businesses value you — and they’ll let you know it by their demeanor over the phone and in person.
Centrally Situated
You want the quickest response time possible in a towing situation, whether you’re in a rush or not. It’s important to get out of the way of busy traffic, make sure you’re visible to oncoming cars, and stay calm while you wait. A tow truck business with offices in the middle of a metro area is more likely to dispatch a truck to you quickly.
Professional Appearance
Look for certain signs when the tow truck does show up. Is the truck operator wearing a uniform? Does he or she have some kind of identifying badge or other ID? Does the truck have a clear logo on the side that indicates that it comes from the company you called? If you’re ever unsure of someone approaching you in this situation for any reason, simply get back in your car and lock the doors – safety is key.
