As long as you know the basic rules of auto repair, it doesn’t matter how much you know about the car you drive. Below are some things to keep in mind when searching for auto repair hilo.
Some Shops Tend to Overcharge
An unethical shop can overcharge a few ways. Add-on repairs, charging for work not done, bait-and-switch, complex maintenance packages and charging for warranty work can all turn an inexpensive repair job into a budget-buster. When comparing auto repair shops, choose one that has a record of honesty and integrity.
How to Find a Trusted Repair Shop
Find an AAA-approved mechanic. These shops have to offer AAA members a year warranty on all work, and estimates are guaranteed. In the event of a problem, AAA will work to resolve it.
Check with the ASA. Another good source is the Automotive Service Association, which holds its members to the highest ethical standards.
Check with the ASE. The organization tests repair shops’ skill and gives special recognition to shops where technicians have earned ASE certification.
Ask the BBB. If your chosen shop is a Better Business Bureau member, they pledge to be honest-;and if there is a problem, the BBB will help you solve it.
How to Make Sure You’re Getting a Fair Deal
Ask for an estimate: Most auto repair in hilo shops offer written estimates, and if the cost of the repair exceeds it by more than 10%, the shop must call you.
Get another opinion: Once you choose a good shop, stay with them-;unless the cost of a repair will present a hardship. If the quoted price is too high, it’s OK to get another opinion. If that opinion matches the first one, you can always go back to your shop to get the repairs.
Know the going rate for labor: Hawaii requires repair shops to post labor rates, and all customers must be charged the same. Most shops consult a labor table to determine how long a job will take, and your estimate is likely to be based on that figure. Remember, labor rates are negotiable.
Get the old parts back: You are legally able to get your old parts back, to verify that they were replaced. If your car needs extensive repairs, ask whether the broken parts have core value. If the shop wants to keep them, ask for compensation.
